Frequently Asked Questions

Everything you need to know about our luxury Ayurveda essentials.

Are Spa Ceylon products 100% vegetarian?

Yes, all our products are 100% vegetarian, free from animal testing, and formulated without the use of paraffin, alcohol, or parabens.

How long does international shipping take?

Standard international shipping typically takes between 7 to 14 business days, depending on your location and local customs processing.

What is your return policy for skincare products?

Due to hygiene reasons, we only accept returns on products that are damaged during transit or if the incorrect item was delivered. Please contact us within 48 hours of receipt.

Are your ingredients ethically sourced?

We are committed to ethical sourcing and community trade. We use sustainably harvested herbs and essential oils from Sri Lanka while supporting local farming communities.

How can I track my order?

Once your order is dispatched, you will receive an email containing a tracking number and a link to our carrier's website to monitor your delivery status.

Do you offer gift wrapping for your spa sets?

Yes, we offer premium gift wrapping and personalized messaging options at checkout, featuring our signature Royal Ceylonese floral motifs.